This Is How We Read,  Uitgelezen

De Verfmenger (2/3)

Klaar voor de tweede aflevering van De Verfmenger, kort verhaal van Bert Aerts, winnaar van onze columnwedstrijd 2019? In deel een keek Bert – een schrijvertje in de vorm van een teamleider, volgens z’n lief – met z’n gezin naar The Lion King. Herinneringen aan z’n eerste job als vatenvuller borrelden op… Lees vandaag verder over gekko’s in een terrarium, treurige feestjes en een sexy receptioniste.

3. De Indiërs

Het kot van de verfmenger was eigenlijk een havencontainer – van Maersk of zo – die droogweg tegen een wand van de fabriekshal aangeduwd leek. De container was aan alle kanten wit, maar de zijde gericht naar de fabriekshal bestond volledig uit glas. Binnenin was het zo licht dat het zelfs van hieruit –ik bevond mij aan de onderkant van de gigantische ketel- pijn aan de ogen deed. Ik had net een sliert van de zilveren brij in een aluminium potje opgevangen en zette me schoorvoetend op weg naar het kot. Terwijl ik het bos van vaten doorkruiste, zag ik doorheen de glazen wand de verfmenger duidelijk staan. Hij bevond zich bij een centraal geplaatste ketel en was druk in de weer met wat een elektrische mixer leek. Zoals altijd had hij zijn lange, witte stofjas aan. Ik vroeg me opnieuw af wat ik me al zo vaak afgevraagd had:

Wat staat hij daar in hemelsnaam de godganse dag te doen? Wat brouwt hij in die toverketel van hem? En waarom in deze donkere fabriekshal, achter een glazen wand, als een gekko in een terrarium van licht?

Later zou de verfmenger op al die vragen antwoord geven. Dan zat ik daar, in het licht van zijn kot, en staarde ik de duistere fabriekshal in terwijl hij, roerend in zijn ketel, zijn vreemde verhalen vertelde. Tot op de dag van vandaag weet ik niet zeker of hij de waarheid sprak, en misschien is dat ook niet belangrijk.

Bij één van die gelegenheden vertrouwde hij me toe wat er in zijn ketel zat. ‘Ik brouw nieuwe kleuren,’ fluisterde hij, met nauwelijks verholen trots, als betrof het een heilige taak.

Nieuwe kleuren?’ vroeg ik.

‘Voor de Indiërs,’ verduidelijkte hij. Hij vroeg me of ik hen ooit ontmoet had.

Ik schudde nee.

De Indiërs waar hij over sprak, waren de twee eigenaars van de fabriek. Ze hadden een gigantisch bureel dat de gehele tweede verdieping van het hoofdgebouw besloeg. Niemand mocht daar komen en ze waren zelf ook zelden daar, omdat ze -dat was algemeen geweten- altijd op zee zaten, op hun zeilboot.

‘Ondoorgrondelijke wezens,’ prevelde de verfmenger, ‘zelfs als ze Engels spreken, zijn ze volledig onverstaanbaar. Als ze ja bedoelen, schudden ze nee en als ze nee willen zeggen, knikken ze ja. Meestal waggelen ze hun hoofd heen en weer in halve cirkeltjes.’ Zonder een zweem van parodie bootste hij hun hoofdbewegingen na. ‘Het komt er op aan,’ drukte hij me op het hart, ‘om met uitgestreken gezicht mee te waggelen, als was het de normaalste zaak van de wereld, en er dan maar op te hopen dat ze geen onraad ruiken.’ Hij liet een stilte vallen. ‘En natuurlijk hebt ge ze nog nooit gezien,’ vervolgde hij op betweterige toon. ‘Ze hebben een privélift. Rechtstreeks van de parking naar het tweede. Ge denkt toch niet dat ze de trap gaan pakken? En dan u daar tegen het lijf lopen zeker?’

Eens per maand moest hij zich melden in dat gigantische bureel, ging hij door, met één enkele nieuwe kleur.

Voor hun zeilboot?’ vroeg ik.

De verfmenger knikte. “Voor hun zeilboot,’ herhaalde hij. ‘Soms heb ik visioenen,’ zei hij. Hij was even gestopt met roeren en staarde in zijn ketel. ‘Dan zie ik ze staan, op het dek van hun boot, de blik op oneindig, onwrikbaar als goden’. Het was meer zingen dan spreken wat hij deed. ‘Geruisloos doorklieven ze de zee, die zich overal rond hen uitstrekt, rimpelloos als een spiegel.’

Ik hing aan zijn lippen.

Hij zuchtte diep, begon opnieuw in zijn ketel te roeren en vertelde verder. De Indiërs gaven hem geen enkele aanwijzing, behalve dat zijn kleur seaworthy diende te zijn, maar daar had hij naar eigen zeggen niets aan. Bijna altijd werd hij koudweg teruggestuurd.

‘Het gekke is,’ mijmerde de verfmenger, meer in zichzelf dan tegen mij, ‘ze hebben altijd gelijk. Nadien zie ik het ook, maar wat ik ook probeer, op voorhand tast ik in het duister.’

De stilte was totaal en het was in die stilte dat ik mijn volgende vraag stelde: ‘Waarom hier? In het zicht van iedereen, achter een glazen wand?’

Daarop lachte hij luid en zei: ‘Als ik heel de tijd op een witte container moet staren, ga ik geen schoon kleurekes kunnen fabriceren hè Beire!’ Ik vroeg me af wat het dan, in die grauwe fabriekshal, was dat hem inspireren moest, maar die vraag durfde ik niet stellen. Wel had ik sindsdien het onbehaaglijke gevoel dat ik in het oog gehouden werd. ‘Misschien is de verfmenger niet de gekko in het terrarium,’ bedacht ik mij, ‘maar ben ik dat.’

Heel soms raakte zijn nieuwe kleur iets in het hart van de Indiërs. Ze kregen dan tranen in hun ogen en omhelsden elkaar, minutenlang, zonder woorden. De verfmenger wees naar een kast waarop zich zes kleine verfpotjes bevonden. ‘Zes zeewaardige kleuren,’ zei hij. Hij beweerde dat de Indiërs dan eigenhandig hun boot overschilderden en hem nadien meetroonden naar een uitzuipbar, om te vieren. Hij beschreef begeesterd hoe daar dan ‘vrouwen als klassieke godinnen zich ontkleedden en de hele nacht lang, tot de zon weer opkwam, met ontblote borsten voor hen dansten.’

Toen ik opwierp dat ik dat een wel heel treurige manier van vieren vond, om zo ver van huis te moeten betalen voor wat gefingeerde liefde, reageerde hij erg boos.

Hij keek me recht in de ogen, met een blik alsof hij van me walgde, en zei: ‘Wat is daar triestig aan, Beire? De éne mens gaat naar een hoerenkot, op duizenden kilometer van huis, en komt daar thuis. En de andere loopt verloren tussen de vaten, in een fabriek achter zijn eigen hoek.’

Maar dat was allemaal later. Nu stond ik met mijn staal in de hand voor zijn deur. Ik had nog nooit met de verfmenger gesproken en stapte onwennig, voor de allereerste keer, zijn kot binnen.


4. CHARLOTTE

Toen mijn ogen gewend waren aan het felle licht, zag ik de verfmenger. Hij was als in trance met zijn brouwsel bezig. In alle uithoeken van zijn kot ging hij tubes halen, pigment naar ik veronderstelde. Hij kneep er een beetje van in het mengsel en smeet ze vervolgens op de grond. Dan hief hij zijn zware elektrische mixer in de ketel en begon hij te mengen. Hij had alle moeite om de mixer onder controle te houden. De verfspatten vlogen alle kanten uit. Ik zag ze terechtkomen op muren en meubilair, en langzaam dikke strepen naar beneden trekken. De verfmenger zelf zag er ook bepaald morsig uit. Zijn voorhoofd, wangen en zijn zaten onder de vlekken verf. En de lange stofjas die hij droeg was misschien ooit wit geweest, maar was dat al lang niet meer. Elke kleur die hij ooit gefabriceerd had, had daar zijn beslag gevonden, als in een logboek. Het ding moest minstens een halve kilo zwaarder zijn dan toen het nog echt wit was. Nu viel mijn oog op de hoek rechts naast de deur waarlangs ik binnengekomen was. Tientallen beschimmelde schaaltjes met restanten van diepvriesmaaltijden hadden zich daar opgestapeld. In de schaaltjes zag ik ook koffiepads, broodkorsten en sigarettenpeuken.  Misschien bevond zich onder die stapel een vuilbak maar daar was ik niet zeker van. Ik keek rond me en merkte nu pas wat een gigantische puinhoop het overal was. Een orgie van kleuren, en van vunzigheid.

De verfmenger deed alsof hij mij niet had zien binnenkomen. Althans, dat veronderstelde ik, aangezien hij luidkeels -en opmerkelijk toonvast- een passage uit Light my Fire van The Doors te berde bracht. Ik kon mij echt niet voorstellen dat dit toeval was. Dat was natuurlijk om mij te jennen. Ik grinnikte.

Ik was al lang blij dat er eens iemand niet deed alsof de gebeurtenissen gisteren niet plaatsgevonden hadden. De verfmenger beëindigde zijn schouwspel met een uithaal van jewelste: ‘Try to set the night on fiiiire. Yeah!’ Bij die laatste ‘yeah’ sprong hij met rood aangelopen kop en verwrongen gelaatstrekken de lucht in. Bij het neerkomen ontwaakte hij zogezegd uit trance en merkte hij mij eindelijk op. ‘Hier se! Firestarter!’ riep hij enthousiast.

Ik wou ‘Hey Jim,’ zeggen, bij wijze van grap, maar durfde dit niet. In de plaats daarvan knikte ik kort, zonder hem aan te kijken.

Seg, hoe lang staat gij hier eigenlijk al?’ vroeg hij, ‘Ik verschiet mij een ongeluk.’

Zonder op die vraag te antwoorden gebaarde ik naar het staal in mijn hand.

De verfmenger veinsde verbazing: ‘Hoe? Gij staat toch op het platform? Sinds wanneer moet gij de vaten vullen? Is er iets gebeurd of zo?’  Het theater was dus nog niet voorbij.

Ik stond er wat bedremmeld bij en wist niet goed wat zeggen. ‘Grappig hoor,’ mompelde ik uiteindelijk, maar te stil om gehoord te worden.

‘Allez,’ zei de verfmenger, ‘ik zal stoppen met u te plagen. Als ge plechtig belooft niks in de fik te steken, zet uw potteke dan maar op die tafel daar.’ Hij wees naar een tafeltje bij de glazen wand. ‘En pakt ne stoel want ik ben hier nog efkes bezig. Er staat drinken onder tafel.’ Onder tafel vond ik inderdaad een pak halve-literflesjes River Cola. Ik nam er een flesje uit, duwde er de rommel op tafel mee opzij zodat ik het neer kon zetten, verplaatste een hoop vuile doeken van de ene stoel naar een andere en ging zitten.

Elke namiddag sinds die dag zat ik aan tafel bij de verfmenger, en dronk ik een cola terwijl hij me liet wachten. Hij wist dat ik een ziel op de dool was en bood me een rustplaats. Ik twijfel er niet aan dat hij dat uit mededogen deed. In heel dat lange jaar in de fabriek heb ik me nergens zo dicht bij mezelf gevoeld als daar, in die puinhoop van de verfmenger, terwijl hij in zijn ketel roerde. Een hele tijd later durfde ik hem vragen wat zijn naam was.

Raphaël,’ antwoordde hij, voor één keer ernstig, ‘maar zeg maar Rafa.’

Ik knikte.

Weldra zou deze Rafa zich ontpoppen. Tot mijn Rafiki.

*

‘Allez, we zullen uw kwakske eens inspecteren,’ zei hij die eerste middag, na pakweg een kwartier. Hij kwam op me af en griste mijn staal van tafel. Ik had verwacht dat hij een soort apparatuur zou gebruiken, maar hij doopte gewoon vunzig langzaam zijn middelvinger in de zilveren brij.

Ondertussen keek hij me recht in de ogen, stak zijn tong zo ver hij kon uit zijn mond, grimaste en kreunde op wansmakelijke wijze, alsof hij klaarkwam, ‘oh Charlotteke, zo lekker warm.’

Ik voelde me betrapt en krimpte in elkaar. Charlotte was de receptioniste. Hoe kon hij weten wat ik voelde voor haar? Als in een film drongen zich herinneringen aan me op, van mijn eerste dagen in de fabriek, toen ik nog in de cafetaria in het hoofdgebouw ging eten. Opnieuw zag ik voor me hoe ik ’s middags de andere arbeiders een sluis involgde die de fabriekshal met het hoofdgebouw verbond. Niemand zei een woord. In die sluis hielden we halt bij een onopvallende witte bak waarin blauwe plastieken hoesjes zaten. Die moesten we, ik vermoed om de traphal proper te houden, over onze schoenen trekken. Niemand gaf een krimp maar ik voelde mij, terwijl ik de trap opliep, een complete freakshow. Bovenaan die trap, achter een balie, zat Charlotte. Ze was onberispelijk gekleed en schonk me, telkens ik haar passeerde, de meest stralende glimlach. Haar lippen, glanzend van de lipgloss, hield ze daarbij lichtjes uit elkaar. Ze had kuiltjes in de wangen, zomersproetjes en een twinkel in de ogen. En ook al moet ze ongeveer mijn leeftijd geweest zijn, ze had net zo goed van een andere planeet kunnen komen. Ik voelde meer verwantschap met een bonobo. Ik meed steeds zorgvuldig haar blik maar na een paar dagen sprak ze mij rechtstreeks aan, zo onbevangen dat het pijn deed: ‘Hallo. Gij zijt Bert zeker? Ik ben Charlotte. Voelt ge u al wat thuis?’ Ik voelde het bloed naar mijn kop stijgen, klikte mijn blik vast aan de blauwe hoesjes rond mijn lelijke schoenen, stamelde ‘ja’ en maakte dat ik wegkwam.

Een intens verdriet overmande me. Sinds die ontmoeting durfde ik niet meer naar de cafetaria en at ik mijn boterhammen alleen op, buiten.

De verfmenger merkte dat ik van slag was en lachte een vettige lach. Hij haalde zijn vinger uit de brij, trok enkele draden met zijn duim, hield dan beide vingers vlak onder zijn neus en snoof eraan. ‘Bloemekes en honing’, zuchtte hij smachtend, waarna hij zijn tong zo snel hij kon in en uit zijn mond bewoog, ‘Riekt eens, Beire!’ Hij bracht zijn vingers mijn richting uit. Ik durfde hem niet van me afweren. Gelukkig hield hij snel op.

Over Charlotteke gesproken’, zei hij vervolgens, terwijl hij zijn vingers afveegde aan één van de vieze doeken die ik verlegd had, ‘als uw ontploffingske bedoeld was om indruk op haar te maken, mission accomplished, Beire. Knap gedaan.’

Ik keek hem vragend aan.

‘Ja, ik passeerde haar juist en ze vroeg achter u.’

Echt?’  

Ja, serieus.’ Hij klonk wat verontwaardigd dat ik hem niet op zijn woord geloofde. ‘Ze vroeg of alles okee was met u.’ Hij liet een stilte vallen, keek me doodernstig aan en ging dan door. ‘Haar onderlip begon wat te trillen, haar ogen werden nat en toen zag ik ineens haar tepels helemaal…’

‘Fuck off gast,’ onderbrak ik hem, oprecht kwaad, ‘stopt ermee!’

De verfmenger bulderde van het lachen, zijn kop werd vuurrood, en hij riep triomfantelijk: ‘Er zit dan toch iets van leven in de vatenvuller.’ Daarna legde hij warm zijn hand op mijn schouder, keek hij me aan met ogen die straalden en zei ‘Allez, ga uw vaatjes maar vol doen. Tot morgen he!’

‘Tot morgen,’ antwoordde ik, waarna ik tussen de vaten verdween. 

PS: Nog even geduld. Op 21 april publiceren we de ontknoping van De Verfmenger.      

PPS: Ook Leen Vandereyken – brons in de columnwedstrijd 2019 – zat intussen niet stil.

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Contents

  • Summary
  • Our details
  • When you visit our website
  • Marketing communications
  • Information obtained from third parties
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  • How we secure your information
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  • Your rights in relation to your information
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Summary

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Marketing communications

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Use of tracking in emails

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Information obtained from third parties

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We can often receive information about you from third parties. The third parties from which we receive information about you can include partner events within the marketing industry and other organisations that we have a professional affiliation with.

It is also possible that third parties with whom we have had no prior contact may provide us with information about you.

Information we obtain from third parties will generally be your name and contact details but will include any additional information about you which they provide to us.

Legal basis for processing: necessary to perform a contract or to take steps at your request to enter into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: where a third party has passed on information about you to us (such as your name and email address) in order for us to provide services to you, we will process your information in order to take steps at your request to enter into a contract with you and perform a contract with you (as the case may be).

Legal basis for processing: consent (Article 6(1)(a) of the General Data Protection Regulation).

Consent: where you have asked that a third party to share information about you with us and the purpose of sharing that information is not related to the performance of a contract or services by us to you, we will process your information on the basis of your consent, which you give by asking the third party in question to pass on your information to us.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: where a third party has shared information about you with us and you have not consented to the sharing of that information, we will have a legitimate interest in processing that information in certain circumstances.

For example, we would have a legitimate interest in processing your information to perform our obligations under a sub-contract with the third party, where the third party has the main contract with you. Our legitimate interest is the performance of our obligations under our sub-contract.

Similarly, third parties may pass on information about you to us if you have infringed or potentially infringed any of our legal rights. In this case, we will have a legitimate interest in processing that information to investigate and pursue any such potential infringement.

Information obtained by us from third parties

In certain circumstances (for example, to verify the information we hold about you or obtain missing information we require to provide you with a service) we will obtain information about you from certain publicly accessible sources, both EU and non-EU, such as Companies House, online customer databases, business directories, media publications, social media, and websites (including your own website if you have one.

In certain circumstances will also obtain information about you from private sources, both EU and non-EU, such as marketing data services.

We will continue to send you marketing communications in relation to similar goods and services if you do not opt out from receiving them.

You can opt-out from receiving marketing communications at any time by emailing info@thisishowweread.be

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: Sharing relevant, timely and industry-specific information on related business services.

Where we receive information about you in error

If we receive information about you from a third party in error and/or we do not have a legal basis for processing that information, we will delete your information.

Disclosure and additional uses of your information

This section sets out the circumstances in which will disclose information about you to third parties and any additional purposes for which we use your information.

Disclosure of your information to service providers

We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business

These include the following: Internet services, IT service providers and web developers.

Our third-party service providers are located both inside and outside of the European Economic Area.

Your information will be shared with these service providers where necessary to provide you with the service you have requested, whether that is accessing our website or ordering goods and services from us.

We do not display the identities of our service providers publicly by name for security and competitive reasons. If you would like further information about the identities of our service providers, however, please contact us directly by email and we will provide you with such information where you have a legitimate reason for requesting it (where we have shared your information with such service providers, for example).

Legal basis for processing: legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest relied on: where we share your information with these third parties in a context other than where is necessary to perform a contract (or take steps at your request to do so), we will share your information with such third parties in order to allow us to run and manage our business efficiently.

Legal basis for processing: necessary to perform a contract and/or to take steps at your request prior to entering into a contract (Article 6(1)(b) of the General Data Protection Regulation).

Reason why necessary to perform a contract: we may need to share information with our service providers to enable us to perform our obligations under that contract or to take the steps you have requested before we enter into a contract with you.

Disclosure and use of your information for legal reasons

Indicating possible criminal acts or threats to public security to a competent authority

If we suspect that criminal or potential criminal conduct has been occurred, we will in certain circumstances need to contact an appropriate authority, such as the police. This could be the case, for instance, if we suspect that we fraud or a cyber-crime has been committed or if we receive threats or malicious communications towards us or third parties.

We will generally only need to process your information for this purpose if you were involved or affected by such an incident in some way.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interests: preventing crime or suspected criminal activity (such as fraud).

In connection with the enforcement or potential enforcement our legal rights

We will use your information in connection with the enforcement or potential enforcement of our legal rights, including, for example, sharing information with debt collection agencies if you do not pay amounts owed to us when you are contractually obliged to do so. Our legal rights may be contractual (where we have entered into a contract with you) or non-contractual (such as legal rights that we have under copyright law or tort law).

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest: enforcing our legal rights and taking steps to enforce our legal rights.

In connection with a legal or potential legal dispute or proceedings

We may need to use your information if we are involved in a dispute with you or a third party for example, either to resolve the dispute or as part of any mediation, arbitration or court resolution or similar process.

Legal basis for processing: our legitimate interests (Article 6(1)(f) of the General Data Protection Regulation).

Legitimate interest(s): resolving disputes and potential disputes.

How long we retain your information

This section sets out how long we retain your information. We have set out specific retention periods where possible. Where that has not been possible, we have set out the criteria we use to determine the retention period.

Retention periods

Server log information: we retain information on our server logs for 3 months.

Correspondence and enquiries: when you make an enquiry or correspond with us for any reason, whether by email or via our contact form or by phone, we will retain your information for as long as it takes to respond to and resolve your enquiry, and for 36 further month(s), after which point we will archive your information.

Newsletter: we retain the information you used to sign up for our newsletter for as long as you remain subscribed (i.e. you do not unsubscribe).

Criteria for determining retention periods

In any other circumstances, we will retain your information for no longer than necessary, taking into account the following:

    • the purpose(s) and use of your information both now and in the future (such as whether it is necessary to continue to store that information in order to continue to perform our obligations under a contract with you or to contact you in the future);
    • whether we have any legal obligation to continue to process your information (such as any record-keeping obligations imposed by relevant law or regulation);
    • whether we have any legal basis to continue to process your information (such as your consent);
    • how valuable your information is (both now and in the future);
    • any relevant agreed industry practices on how long information should be retained;
    • the levels of risk, cost and liability involved with us continuing to hold the information;
    • how hard it is to ensure that the information can be kept up to date and accurate; and
    • any relevant surrounding circumstances (such as the nature and status of our relationship with you).

How we secure your information

We take appropriate technical and organisational measures to secure your information and to protect it against unauthorised or unlawful use and accidental loss or destruction, including:

  • only sharing and providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymised basis wherever possible;
  • using secure servers to store your information;
  • verifying the identity of any individual who requests access to information prior to granting them access to information;
  • using Secure Sockets Layer (SSL) software to encrypt any payment transactions you make on or via our website;
  • only transferring your information via closed system or encrypted data transfers;

Transmission of information to us by email

Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet (whether by email, via our website or any other means), you do so entirely at your own risk.

We cannot be responsible for any costs, expenses, loss of profits, harm to reputation, damages, liabilities or any other form of loss or damage suffered by you as a result of your decision to transmit information to us by such means.

Transfers of your information outside the European Economic Area

Your information may be transferred and stored outside the European Economic Area (EEA) in the circumstances set out earlier in this policy.

We will also transfer your information outside the EEA or to an international organisation in order to comply with legal obligations to which we are subject (compliance with a court order, for example). Where we are required to do so, we will ensure appropriate safeguards and protections are in place.

Your rights in relation to your information

Subject to certain limitations on certain rights, you have the following rights in relation to your information, which you can exercise by writing to the data controller using the details provided at the top of this policy.

  • to request access to your information and information related to our use and processing of your information;
  • to request the correction or deletion of your information;
  • to request that we restrict our use of your information;
  • to receive information which you have provided to us in a structured, commonly used and machine-readable format (e.g. a CSV file) and the right to have that information transferred to another data controller (including a third-party data controller);
  • to object to the processing of your information for certain purposes (for further information, see the section below entitled Your right to object to the processing of your information for certain purposes); and
  • to withdraw your consent to our use of your information at any time where we rely on your consent to use or process that information. Please note that if you withdraw your consent, this will not affect the lawfulness of our use and processing of your information on the basis of your consent before the point in time when you withdraw your consent.

In accordance with Article 77 of the General Data Protection Regulation, you also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the General Data Protection Regulation.

Further information on your rights in relation to your personal data as an individual

You can find out further information about your rights, as well as information on any limitations which apply to those rights, by reading the underlying legislation contained in Articles 12 to 22 and 34 of the General Data Protection Regulation, which is available here:http://ec.europa.eu/justice/data-protection/reform/files/regulation_oj_en.pdf

Verifying your identity where you request access to your information

Where you request access to your information, we are required by law to use all reasonable measures to verify your identity before doing so.

These measures are designed to protect your information and to reduce the risk of identity fraud, identity theft or general unauthorised access to your information.

How we verify your identity

Where we possess appropriate information about you on file, we will attempt to verify your identity using that information.

If it is not possible to identity you from such information, or if we have insufficient information about you, we may require original or certified copies of certain documentation in order to be able to verify your identity before we are able to provide you with access to your information.

We will be able to confirm the precise information we require to verify your identity in your specific circumstances if and when you make such a request.

Your right to object

You have the following rights in relation to your information, which you may exercise in the same way as you may exercise by writing to the data controller using the details provided at the top of this policy.

  • to object to us using or processing your information where we use or process it in order
  • to carry out a task in the public interest or for our legitimate interests, including ‘profiling’ (i.e. analysing or predicting your behaviour based on your information) based on any of these purposes; and
  • to object to us using or processing your information for direct marketing purposes (including any profiling we engage in that is related to such direct marketing).

You may also exercise your right to object to us using or processing your information for direct marketing purposes by:

  • clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions which appear in your browser following your clicking on that link;
  • sending an email to info@thisishowweread.be, asking that we stop sending you marketing communications or by including the words “OPT OUT”.

Sensitive Personal Information

‘Sensitive personal information’ is information about an individual that reveals their racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic information, biometric information for the purpose of uniquely identifying an individual, information concerning health or information concerning a natural person’s sex life or sexual orientation.

Our website does not allow you to register any ‘Sensitive Information’, however if we ask for this, you will be considered to have explicitly consented to us processing that sensitive personal information under Article 9(2)(a) of the General Data Protection Regulation.

Changes to our Privacy Policy

We update and amend our Privacy Policy from time to time.

Minor changes to our Privacy Policy

Where we make minor changes to our Privacy Policy, we will update our Privacy Policy with a new effective date stated at the beginning of it. Our processing of your information will be governed by the practices set out in that new version of the Privacy Policy from its effective date onwards.

Major changes to our Privacy Policy or the purposes for which we process your information

Where we make major changes to our Privacy Policy or intend to use your information for a new purpose or a different purpose than the purposes for which we originally collected it, we will notify you by email (where possible) or by posting a notice on our website.

We will provide you with the information about the change in question and the purpose and any other relevant information before we use your information for that new purpose.

Wherever required, we will obtain your prior consent before using your information for a purpose that is different from the purposes for which we originally collected it.

Children’s Privacy

Because we care about the safety and privacy of children online, we comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its accompanying regulations protect the privacy of children using the internet. We do not knowingly contact or collect information from persons under the age of 18. The website is not intended to solicit information of any kind from persons under the age of 18.

It is possible that we could receive information pertaining to persons under the age of 18 by the fraud or deception of a third party. If we are notified of this, as soon as we verify the information, we will, where required by law to do so, immediately obtain the appropriate parental consent to use that information or, if we are unable to obtain such parental consent, we will delete the information from our servers. If you would like to notify us of our receipt of information about persons under the age of 18, please do so by contacting us by using the details at the top of this policy.